KACE Product Support : Can't delete asset type

Can't delete asset type

I accidentally created a few asset types that are named for buildings. I was able to delete all but one. Does anyone know why I'm not able to delete this one? There is nothing associated to it (which shouldn't make any technical difference anyway). I was on 6.0 last week when I first tried this, and updating to 6.2 didn't fix the problem.

Forgot to mention I was on the last K1000 version of 6.0 when I created and first tried to delete. I updated to 6.2 last week, but still can't delete. - See more at: http://www.itninja.com/question/can-t-delete-asset-type#sthash.MC72jyyc.dpuf

Thanks.

2 Comments [ + ] Show comments

Are there any fields in the asset type besides Name?
Did that asset type ever have assets associated with it?
Does another asset type have a field to point to this asset type? - h2opolo25 10 years ago
- Nope, no asset links of any kind. Unfortunately, there's also nothing in any of the logs when I try to delete. I don't get any errors when I try, so it just seems to be ignoring the attempt. - tpr 10 years ago
  - The only other thing I can think of is that it was renamed from a stock one. I have some, which I'm assuming came preloaded on the KBOX, like Cost Center and Department which I cannot delete either. No error or logs, just a screen refresh.
    
    Best thing to do would be to open a ticket with kace support. Might be another bug. - h2opolo25 10 years ago
Yeah, I think it's a bug. I have all of the stock asset types. Thanks for the responses. - tpr 10 years ago

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