Cannot Log into KACE Using LDAP Credentials
My KBOX is setup with users imported via LDAP from our AD server. Our users authenticate to their workstations via the same AD. I recently had to change my password for my workstations credentials and since then I have been unable to log into the KBOX using the new or old password. I have deleted my name from the Users list on the KBOX and reimported my information with no success. Any thoughts?
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Posted by:
airwolf
13 years ago
KBOX doesn't store LDAP credentials - it queries the LDAP server at each login. Three things I can think of:
- Incorrect password is being used
- LDAP server is not accessible by KBOX (nobody would be able to login using LDAP credentials)
- Your account is locked out, disabled, or expired.
Posted by:
kylemf
13 years ago
Ah I figured it out. When modifying the External LDAP Server Authentication settings I had used my credentials to authenticate with. Having changed my credentials this in fact prevented everyone from logging in.
We are creating a user account in our AD to handle this from now on. Thanks for the insight airwolf.
We are creating a user account in our AD to handle this from now on. Thanks for the insight airwolf.
Posted by:
airwolf
13 years ago
No problem, I'm glad you figured it out! What we've done is use an account strictly for this purpose with no password expiration. That is probably the best solution. Otherwise, you risk locking everyone out of your KBOX.
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