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Deleted device from inventory behavior

Hi,

I deleted 2 workstations from inventory and did not uninstall the agent.  Based on my research, the devices should reappear in the inventory at next check in.  However it has been over 24 hours and they are not reappearing.  They are both connected to the network.  Any ideas?

Thanks!


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Answers (1)

Posted by: KevinG 3 weeks ago
Red Belt
0

Review the following logs to troubleshoot your issue further.

C:\ProgramData\Quest\KACE\user\KAgent.log
C:\ProgramData\Quest\KACE\amp.conf
C:\ProgramData\Quest\KACE\Konea.log

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