Software Deployment

If you are installing a service through a custom actions then make sure if it is System Context privileges. let us know if this solves the problem.

It is through custom action using system context privileges...bt i am getting the error..........

Hmmm...doesn't this post look just a *little* bit similar to http://itninja.com/question/adminstudio-help:-adding-a-service I think it is, so my response will be the same:

After manual installation, can you start the service from the command line with that account (NET START [SERVICENAME])?

When i tried using command line NET START SERVICENAME i am getting service is not started due to logon failure.........

...therefore, the account you're using doesn't have appropriate permissions.to control services. Is the service set to use a specific account or Local System for start-up?

The service is set to local system...When i try to install msi i am getting the error 1920 if i just click ignore everything is installed and i can also see the service.........

Maybe this similar thread helps:
http://itninja.com/question/adminstudio-help:-adding-a-service

I tried that approach already, Kim, in post #4.

Ah, sorry Ian.
Thus the link seems to refer to a deleted/moved thread.
Oh now I see it, you seems to have gotten a question character at the end of the link.

So it does! Or, did. Now fixed. Thanks, Kim.

Ian,

Still the same problem, this one was a hard one to break [:D]

I have checked service control and Service Install table but i was not able to resolve 1920 error................

Paste the contents of those tables here. Maybe that'll help us decipher what's going on.

In Service install table service type is 16 and error control is 1
In Service control table the wait value is 0.........

The reason I asked you to paste the contents is highlighted in your response: the ServiceControl table should have *slightly* more entries than you have listed:

[font="courier new"]ServiceControl
Name
Event
Arguments
Wait
Component_

Ditto the ServiceInstall table:
[font="courier new"]
ServiceInstall
Name
DisplayName
ServiceType
StartType
ErrorControl
LoadOrderGroup
Dependencies
StartName
Password
Arguments
Component_
Description

Not all columns will have entries. For reference, check out the relevant entries in MSI.CHM which your authoring tool will have installed. Browse to 'Windows Installer/Windows Installer Reference/Installer Database/Installer Database Reference/Database Tables'.

Hello,

I've found this thread and it seems to be also my problem.
It is the first time that I have to install a service and it's a little confusing.

Creation seems ok. I'm trying to start the service at the end of installation but it fails. I've got the same error message describe in the first message. I've try to install with local administrator and there is always the same problem.

Here is the Service Control Table

ServiceControl : NuGenesis_RPC_7.1
Name : NuGenesis RPC 7.1
Event : 161
Arguments :
Wait : 1
Component_ : ServiceControl

Here is the Service Install Table

Name : NuGenesis RPC 7.1
DisplayName : NuGenesis RPC 7.1
ServiceInstall : NG71RPCService1
ServiceType : 16
StartType : 2
ErrorControl : 1
LoadOrderGroup :
Dependencies :
StartName :
Password :
Arguments :
Component_ : NG71RPCService.exe
Description :


I'm working with Wise for Windows Installer - 6.10 - Professional Edition.
For your help, here is the registry key which describe the service (snapshot) :

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NuGenesis RPC 7.1]
"DisplayName"="NuGenesis RPC 7.1"
"ErrorControl"=dword:00000001
"FailureActions"=hex:FF,FF,FF,FF,00,00,00,00,00,00,00,00,01,00,00,00,50,1A,0D,00,\
01,00,00,00,20,BF,02,00
"ImagePath"=hex(2):43,3A,5C,50,72,6F,67,72,61,6D,20,46,69,6C,65,73,5C,4E,75,47,65,\
6E,65,73,69,73,20,37,2E,31,5C,52,50,43,5C,4E,47,37,31,52,50,43,53,65,72,76,69,63,\
65,2E,65,78,65,00
"ObjectName"="LocalSystem"
"Start"=dword:00000002
"Type"=dword:00000010


Some help will be really appreciated.