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fatal error cannot start nero control center, please reinstall nero

Hi all,

 I packaged Nero 10 suite. I did a capture of the applcation.. The application installs succesfully.

When I try to launch any shortcuts for the 1st time after install, It asks if I need to update. I said yes. It throws me this error

"fatal error cannot start nero control center, please reinstall nero"

I am able to launch the Nero Control Centre shortcut too, but when looks for the updates in the control center, it says update service not available.

 

Please suggest , what I need to do

 

Thanks


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Answers (2)

Answer Summary:
Posted by: jagadeish 12 years ago
Red Belt
2

I still remember that it is not a legacy setup. How are you capturing vendor MSI.

You have to extract the msi from the setup.exe and create transform..


Comments:
  • Hey, I am not able to extract the exe. I tried the exe/admin throws the error "2607, Media table not found or empty", did not extract ,
    and also looked at the temp folder, running the exe , I did not get msi..
    Is there a KB on this, Or please guide me how you extracted the msi from exe. - shamu99 12 years ago
Posted by: shamu99 12 years ago
Fifth Degree Brown Belt
0

Is there a way If I can atleast hide that initial window that opens when I launch the shortcut in isntall shield

 
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