Having issue with Verint Nextiva Codec software install in System Context. Returns Faulting application path error in system context. Please let me know if anyone has faced thisissue ?
I have this software verint Nextiva Codec which installs fine in User Context both with silent switches and manually by double clicking the exe but in System Context Used psexec tool and SCCM Software Center install) it doesn't do anything in both and Event Viewer records the below eveny for this application. has anyone faced this issue or can prodide feedback/suggestions on this ?
when vendor exe was extracted, it had setup.exe and setup.iss file but it behaves the same way like vendor exe. installs fine in user context and doesn't do anything in System context with Psexec tool.
on install of Vendor exe in user context, all it does is just registers some dlls in programfiles\vendor folder. I know we can repackage the software but here at my client repackage is the last option.
Things tried: 1) procmon - not helpful 2) I have set Public environment to all usersprofile in system context- not useful 3) copied the extracted folder to the systemprofile - not useful 4) gave full permissions to programfiles folder, program menu folder, - not useful
Faulting application name: mmc.exe, version: 10.0.15063.0, time stamp: 0xc39bfa6e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x0000000000000000
Faulting process id: 0x3750
Faulting application start time: 0x01d402b33052f21e
Faulting application path: C:\WINDOWS\system32\mmc.exe
Faulting module path: unknown
Report Id: b68680ed-a00c-4db7-8309-7c9e0b728b5f
Faulting package full name:
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/debuglog is not working in both user and system context.
with /f2 command line in user context, it had the below information in the log file
[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=0
[Application]
Name=Nextiva Codec
Version=64.3.2811
Company=Verint
Lang=0409 - irfansherif 6 years ago