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Helpdesk Ticket Printing Issue

Has anyone else noticed that since the New upgrade to the K1000 box has altered the Print Friendly version of the tickets. When you print it now it does not show the added comments. Any ideas how to get this back?

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Answers (2)

Posted by: RichB 13 years ago
Second Degree Brown Belt
0
We noticed the same thing and contacted support. There's a bug fix they will send you to resolve the issue.
Posted by: dyehardfan 13 years ago
Second Degree Blue Belt
0
I wonder why these patches don't show up the same way updates do? Bizarre.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
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