/build/static/layout/Breadcrumb_cap_w.png

I would really like to use smart tags to remove software

I have found the uninstall information, or so I thought, to remove adobe acrobat X.  I was not successful.  I guess I need to know how to create a job to uninstall old(er) versions of Adobe - including X.  I would love to know how to do this using smart labels.


0 Comments   [ + ] Show comments

Answers (2)

Posted by: chucksteel 11 years ago
Red Belt
1

How were you trying to uninstall the software? Did you setup a script that runs the msiexec command to trigger the uninstall?


Comments:
  • What is msiexec? I guess I will need to look this up and investigate. Thank you for the direction. - eg_user 11 years ago
Posted by: SMal.tmcc 11 years ago
Red Belt
1

Look at the registry on a computer with it installed and get the uninstall string and build a Managed Uninstall with it. (note these are not the correct ones just examples)


Comments:
  • You should also be able to get that same UninstallString value that is in the registry from the Software Inventory item in the K1000. That uninstall string is not for an unattended/silent uninstall though. As shown above, for an MSI based installation you will need to change the /i to /x and may want to add a silent option to the end of it like /qn. - ncsutmf 11 years ago
  • I had no idea. I will add that to my investigation and trials - eg_user 11 years ago
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ