Is it possible
HI folks
I have implemented 7or 8 different Service Management solutions over the years and now trying to tidy up KACE for use within our organisation. The Category and Subcategories have been defined (e.g. Software/Application)
I am using the same categorization for Asset Types (e.g. Software- Application = Asset ID = Salesforce)
When I am logging an incident and define the category and sub category as Software and Application is there anyway I can get the Asset list (in the asset field ) to only list assets of that type? (the problem is that as your asset database builds there are too many in the list even allowing that it does sets based on what you have typed into the field)
There is one other way to do it but that would mean hijacking the asset name
Tony
But it sounds like a nice feature request:
https://kace.uservoice.com/ - Channeler 6 years ago