K1 HTML emails
I'm looking at changing our HTML emails for new ticket email and comments.
What does everyone like to use as their template?
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Posted by:
Gauntlet87
4 years ago
IT Support has created a ticket in response to your email. You can reply directly to this message to add relevant information or interact directly with the ticket: HERE (linked to $ticket_url)
TITLE: $ticket_title
NUMBER: $ticket_number
YOU WROTE:
$last_comment
Visit our intranet site for up to date information, status, training, FAQs and more:
URL
Access our knowledge base directly here:
URL
