K1000 services desk categories
I'm in the process of setting up or Service Desk in Kace.
I was hoping to be able to filter out some fields for categories based on the label of the user.
For example allowing HR staff to submit new employee requests.
I want to avoid multiple queues...
I was hoping to be able to filter out some fields for categories based on the label of the user.
For example allowing HR staff to submit new employee requests.
I want to avoid multiple queues...
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Posted by:
chucksteel
7 years ago
The appliance doesn't support dynamic fields like that.
Comments:
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uservoice request: https://kace.uservoice.com/forums/82699-k1000/suggestions/3067102-service-desk-dynamic-fields - JasonEgg 7 years ago
