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Lotus Notes Error

Hi Guys:
Anyone has a knowledge in Lotus Notes R5
One of LAN users received this error message while her calendar.
"Insufficient Memory - Local Heap is full"
I tried adding additional memory module to boost pc performace but it did't solve the 
problem.

In case of corrupt database (.nsf file), is there any available tool which is available for download?

Thank you 
Asked 10 years ago 5657 views
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Answers (2)

Answer Summary:
Posted by: JaysonDalton 10 years ago
White Belt
2
The reason behind this error may be database corruption. To fix up the issue run Fixup, Compact and Updall utilities as follows: 

1. fixup -f (This causes Fixup to check all documents in the database.) 

2. compact -i -c -d -K (ignore errors, copy-style, delete view indexes, set large UNK table) 

3. updall -R If still the issue persists you may go for third party lotus notes recovery tool that recovers all NSF file components and creates new NSF file with all your contents.


Here is a helpful article NSF Repair Kit for this problem: http://www.nsf.repair/
Posted by: EdT 10 years ago
Red Belt
1

This is a memory error that cannot be solved by adding additional physical memory. You can google on heap memory to learn more, but in essence, it is a reserved block of memory used by programming languages, and once that reserved block is full, the program demanding the space will be unable to find sufficient heap space to continue. If I recall correctly, the various Windows heaps were 64 k in size, and the usual reason for running out of heap space, is badly written software which does not correctly free up the heap space after using it.

Lotus is one of the leading examples of badly written windows software (in my personal experience), and it is likely that Notes is the cause of the error. It would be worth checking with Lotus to make sure you are at the latest patching level and also to check in their support forums (assuming they have them) whether this is a known error.

You might also want to check that your hardware has the latest drivers, especially the video card/chipset, as one of the heaps that Windows creates is the GDI heap which is specifically for the video subsystem. If the driver is acting badly it may also be contributing to the problem.

It is unlikely to be an NSF file corruption.

 
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