KACE Product Support

I would also recommend unchecking that box, I made the mistake of checking it and it downloaded and installed a bunch of programs that I then had to go and jobs to remove them all. It wasted three days of my time. So if there was a way to limit it to say Adobe products and Java that would be great, but as far as I can tell it is all or nothing.

We also came in one Monday morning to find 50 or so programs installed by having that box checked. Needless to say, we spent the remainder of the week creating uninstall scripts. The good thing is that we learned how to use the uninstall scripts pretty well, which we had not used until that time.

In my opinion, if done correctly, it could be a very useful tool to install software automatically.

As I am sure you know, it installs the the application whether or not it has an earlier version of the application. It is not used to update programs already installed. Therefore, it is an additional tool that can be used along with patching updates to push out applications.

I have yet to use it myself other then the accidental use so I am not sure how well it really works. I will say that I have had mine checked since I have had the K1000 and have not had any problems once the patching labels were created right to block these installers.

Software installers are great.

The biggest problem with having software installers on, is when people say detect all patches and deploy all patches.

Very very bad.

If you do have software installers on, you want to make sure your are excluding these from your label (impact != software installer).

kbnetadmin you can limit what patches are downloaded in 5.2 by label.

What i do for my download label is:
select UID from KBSYS.PATCHLINK_PATCH where ( KBSYS.PATCHLINK_PATCH.VENDOR rlike 'Adobe|Microsoft|Sun|Oracle')

So the tech guy from Dell support got this wrong????? Im getting confused now. I must admit i have been using it fro the past couple of years now without issue!

mattygarland,

Software installers are a great feature.

If you've been utilizing them for the last two years without issue, i wouldn't change now.

ORIGINAL: dchristian

mattygarland,

Software installers are a great feature.

If you've been utilizing them for the last two years without issue, i wouldn't change now.


FWIW- I agree. Having this option checked isn't generally encouraged, but it sounds like you've got a handle on using it effectively. Without knowing more about your support ticket I can't say whether or not this feature is related to your issue though.

MattyGarland,

If your patch download is not downloading correctly it should not be because you have checked software installers. What are the issue you are having with downloading a specific patch? Let me know what specific patch is not downloading correctly?

Luis