/build/static/layout/Breadcrumb_cap_w.png

Save button goes gray in Service Desk ticket when looking up email - KBOX, K1000 MGT APPL. Version 6.4.120261

When I click on the email link to lookup a user's info, the Save button is no longer active in the ticket. In order to get the button active again I have to hit "Back to Tickets" link where I am provided with popup that asks "discard changes and continue." I choose "no" and the Save button is active again. Is there a fix to this issue?N7dKW4.jpegmxhK8o.jpeg
Asked 8 years ago 567 views
0 Comments   [ + ] Show comments

Answers (0)

Be the first to answer this question

Posted by:

digitalagent White Belt
Ninja since: 8 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

View more:

KACE Product Support Questions
question

Related Questions

Link

Related Links

Post

Related Posts

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ