Service Desk User Accounts
I was wondering if there is a limit on how many users can be imported and used within the service desk?
We are wanting to move from footprints and use the kace service desk. We currently have about 53,000+ customer accounts we would like to import from our LDAP for self service reasons. Would there be a problem with this many accounts?
We are wanting to move from footprints and use the kace service desk. We currently have about 53,000+ customer accounts we would like to import from our LDAP for self service reasons. Would there be a problem with this many accounts?
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Answers (3)
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Posted by:
airwolf
13 years ago
There is no static limit that I know of, but you should definitely verify with DellKACE support.
Posted by:
GillySpy
13 years ago
You would be able to import this many users but in terms of performance the best gauge might be real-world examples. Can anyone reading this with more than 10,000 users comment?
Posted by:
cblake
13 years ago
I've seen more than 30,000 imported without issue; obviously that many user logged in at the same time WOULD be a performance hit though. I hope this is a K1200? That's got beefier hardware that would lend itself a bit better to a large user base like that. Not saying the 1200 would be required, or wouldn't take a performance hit, but it's a possible better match.
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