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Tableau Reader 8.2 - How do I suppress the registration box?

Hi there,

I have been searching everywhere and have tried the ideas I found, but I still can't suppress the Registration box.  I looked at Tableau's website and they say that they want the user's information to send updates and training tips.  Users can "opt-out" if they want to.  I'm using SCCM to push this out to about 50 thick users (mostly laptop) and our Citrix team is creating a published app for our thin client users.  I can not push it out until this registration box doesn't come up. 

Things I have tried:  Took a snapshot before and after installation (with registering) with InstallRite.  Tried the MSI that was created, but the registration box still popped up.   Tried to compare the registry entries with Regshot --- there were a ton and I was quickly in over my head.  

Used Orca to try to find out what makes the registration box pop up. Everything I tried -- no success.  

Please let me know if anyone has had any luck with this.  

The command line I'm using to install:
:: Setting Up Variables
set AppName=Tableau Reader
set LogDir=%windir%\options\Logs\%AppName%
set Logfile=%LogDir%\%AppName%.log
set CDIR=%~dp0

:: Starting Logging
if not exist %LogDir% MD %LogDir%
echo %AppName% Began installing on %date% at %time% >> %Logfile%

:: Installation Section
PUSHD %CDIR%

%windir%\system32\msiexec.exe /i "%CDIR%tableau 8-2.14.0925.1717.msi" /q /l*vx "%logdir%\TableauMSI.log"
echo %AppName% completed install with an exit code of %errorlevel% >> %Logfile%

:END
echo %AppName% completed installing on %date% at %time% >> %Logfile%
echo *********************************** >> %Logfile%
echo.
exit


This installs fine, but the registration box pops up when you click the shortcut. The first box says "You need to register this product." You click 'ok' to continue, then you have to fill out registration information.  If you close the box without entering the information, it closes the program.

Any help you can provide would be great.   I will try any ideas you have.

Thank you! 

Asked 9 years ago 10471 views
5 Comments   [ + ] Show comments
  • Have you had any success with the registration window? I am having the same problem... - mitsos 9 years ago
  • Hi guys, anyone find a way to make version 7 or 8 work? - Bethore 9 years ago
  • I have the same issue with 8.3. Anyone had any luck? - yzhang 9 years ago
  • Hello all
    I have same problem with tableau reader 8.2. I have written autoit script to write following regitry keys and suppress the registration window. I have used active setup to perform this and its working.
    You just need to excute the following autoit script using active setup. Just compile and build following script and use the script exe file.


    #Region ;**** Directives created by AutoIt3Wrapper_GUI ****
    #AutoIt3Wrapper_Res_requestedExecutionLevel=asInvoker
    #EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****
    #region ---Au3Recorder generated code Start (v3.3.7.0) ---

    #region --- Internal functions Au3Recorder Start ---
    Func _Au3RecordSetup()
    Opt('WinWaitDelay',100)
    Opt('WinDetectHiddenText',1)
    Opt('MouseCoordMode',0)
    EndFunc

    Func _WinWaitActivate($title,$text,$timeout=0)
    WinWait($title,$text,$timeout)
    If Not WinActive($title,$text) Then WinActivate($title,$text)
    WinWaitActive($title,$text,$timeout)
    EndFunc


    _AU3RecordSetup()



    RegWrite("HKCU\Software\Tableau\Registration\Data", "company", "REG_SZ", "ABC")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "country", "REG_SZ", "FR")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "email", "REG_SZ", "ABC@xya.com")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "first_name", "REG_SZ", "ABD")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "last_name", "REG_SZ", "XYZ")


    #endregion --- Internal functions Au3Recorder End ---
    Local $Ostype = RegRead("HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\", "PROCESSOR_ARCHITECTURE")


    If $Ostype = "X86" Then
    Run('C:\Program Files\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    Else
    Run('C:\Program Files (x86)\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    EndIf

    _WinWaitActivate("[Class:Qt5QWindowIcon]","",1)

    Send("{ENTER}{ENTER}{ENTER}")


    Local $PID = ProcessExists("tabreader.exe")
    If $PID Then ProcessClose($PID)


    #endregion --- Au3Recorder generated code End --- - nonearme 9 years ago
  • Using active setup the autoit script gives random behaviour if we login as restricted user. It works fine with admin privlilages. So to avoid that we can also use following.
    You can delete msi default shortcut and create our own shortcut pointing to autoit exe. you can use following script to create autoit exe.




    #Region ;**** Directives created by AutoIt3Wrapper_GUI ****
    #AutoIt3Wrapper_Res_requestedExecutionLevel=asInvoker
    #EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****
    #region ---Au3Recorder generated code Start (v3.3.7.0) ---

    #region --- Internal functions Au3Recorder Start ---
    Func _Au3RecordSetup()
    Opt('WinWaitDelay',100)
    Opt('WinDetectHiddenText',1)
    Opt('MouseCoordMode',0)
    EndFunc

    Func _WinWaitActivate($title,$text,$timeout=0)
    WinWait($title,$text,$timeout)
    If Not WinActive($title,$text) Then WinActivate($title,$text)
    WinWaitActive($title,$text,$timeout)
    EndFunc


    _AU3RecordSetup()

    Local $sval = RegRead ("HKCU\Software\Tableau","Configured")

    if $sval <> "Yes" Then

    RegWrite("HKCU\Software\Tableau", "Configured" , "Reg_SZ" , "Yes")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "company", "REG_SZ", "ABC")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "country", "REG_SZ", "FR")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "email", "REG_SZ", "ABC@xya.com")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "first_name", "REG_SZ", "ABD")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "last_name", "REG_SZ", "XYZ")
    EndIf

    #endregion --- Internal functions Au3Recorder End ---
    Local $Ostype = RegRead("HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\", "PROCESSOR_ARCHITECTURE")



    If $Ostype = "X86" Then
    Run('C:\Program Files\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    Else
    Run('C:\Program Files (x86)\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    EndIf

    _WinWaitActivate("Activate Tableau","")
    WinSetState("Activate Tableau" , "" , @SW_HIDE)
    Send("{Enter}{Enter}{Enter}")


    #endregion --- Au3Recorder generated code End --- - nonearme 9 years ago

Answers (6)

Posted by: schenardie 9 years ago
White Belt
1

That doesn't work on v 8.3 EdT.

 

it seems the registration or even the license is generated based on unique hardware IDS. if i save the reg and import after install on the same machine generated it doesnt prompt to register. But if i do on a new hardware it show all the regitration fields pre filled but i still have to hit register

Posted by: anonymous_9363 9 years ago
Red Belt
1
>
Took a snapshot before and after installation
Took a snapshot before and after installation
>the registration box pops up when you click the shortcut
You captured the wrong process.

Forget the installation. Take the 'Before' /s before clicking the shortcut. Click the shortcut and register the program. Now take the 'After' s/s. My guess is that what you're looking for is going to be in 'HKEY_CURRENT_USER\Software\[Vendor_name]'. If it is, then you'll need to engineer a solution to propogating the changes to each user's profile. If the original package is an MSI, then that's *reasonably* straightforward using Active Setup [shudder] or self-healing [yay!].
Comments:
  • I tried doing this, but did not work for me. would you know what the msi switch would be to active the license? - ITreaper 9 years ago
Posted by: nonearme 9 years ago
Senior Yellow Belt
1
Hello all 
I have same problem with tableau reader 8.2. I have written autoit script to write following regitry keys and suppress the registration window. I have used active setup to perform this and its working.
You just need to excute the following autoit script using active setup. Just compile and build following script and use the script exe file. 

#Region ;**** Directives created by AutoIt3Wrapper_GUI ****
#AutoIt3Wrapper_Res_requestedExecutionLevel=asInvoker
#EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****
#region ---Au3Recorder generated code Start (v3.3.7.0)  ---

#region --- Internal functions Au3Recorder Start ---
Func _Au3RecordSetup()
Opt('WinWaitDelay',100)
Opt('WinDetectHiddenText',1)
Opt('MouseCoordMode',0)
EndFunc

Func _WinWaitActivate($title,$text,$timeout=0)
WinWait($title,$text,$timeout)
If Not WinActive($title,$text) Then WinActivate($title,$text)
WinWaitActive($title,$text,$timeout)
EndFunc


_AU3RecordSetup()

RegWrite("HKCU\Software\Tableau\Registration\Data", "company", "REG_SZ", "ABC")
RegWrite("HKCU\Software\Tableau\Registration\Data", "country", "REG_SZ", "FR")
RegWrite("HKCU\Software\Tableau\Registration\Data", "email", "REG_SZ", "ABC@xya.com")
RegWrite("HKCU\Software\Tableau\Registration\Data", "first_name", "REG_SZ", "ABD")
RegWrite("HKCU\Software\Tableau\Registration\Data", "last_name", "REG_SZ", "XYZ")

#endregion --- Internal functions Au3Recorder End ---
Local $Ostype = RegRead("HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\", "PROCESSOR_ARCHITECTURE")



If $Ostype = "X86" Then
Run('C:\Program Files\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
Else
Run('C:\Program Files (x86)\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
EndIf

_WinWaitActivate("[Class:Qt5QWindowIcon]","",1)

Send("{ENTER}{ENTER}{ENTER}")


Local $PID = ProcessExists("tabreader.exe")
If $PID Then ProcessClose($PID)



#endregion --- Au3Recorder generated code End ---

Comments:
  • Using active setup the autoit script gives random behaviour if we login as restricted user. It works fine with admin privlilages. So to avoid that we can also use following.
    You can delete msi default shortcut and create our own shortcut pointing to autoit exe. you can use following script to create autoit exe.




    #Region ;**** Directives created by AutoIt3Wrapper_GUI ****
    #AutoIt3Wrapper_Res_requestedExecutionLevel=asInvoker
    #EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****
    #region ---Au3Recorder generated code Start (v3.3.7.0) ---

    #region --- Internal functions Au3Recorder Start ---
    Func _Au3RecordSetup()
    Opt('WinWaitDelay',100)
    Opt('WinDetectHiddenText',1)
    Opt('MouseCoordMode',0)
    EndFunc

    Func _WinWaitActivate($title,$text,$timeout=0)
    WinWait($title,$text,$timeout)
    If Not WinActive($title,$text) Then WinActivate($title,$text)
    WinWaitActive($title,$text,$timeout)
    EndFunc


    _AU3RecordSetup()

    Local $sval = RegRead ("HKCU\Software\Tableau","Configured")

    if $sval <> "Yes" Then

    RegWrite("HKCU\Software\Tableau", "Configured" , "Reg_SZ" , "Yes")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "company", "REG_SZ", "ABC")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "country", "REG_SZ", "FR")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "email", "REG_SZ", "ABC@xya.com")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "first_name", "REG_SZ", "ABD")
    RegWrite("HKCU\Software\Tableau\Registration\Data", "last_name", "REG_SZ", "XYZ")
    EndIf

    #endregion --- Internal functions Au3Recorder End ---
    Local $Ostype = RegRead("HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\", "PROCESSOR_ARCHITECTURE")



    If $Ostype = "X86" Then
    Run('C:\Program Files\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    Else
    Run('C:\Program Files (x86)\Tableau\Tableau Reader 8.2\bin\tabreader.exe')
    EndIf

    _WinWaitActivate("Activate Tableau","")
    WinSetState("Activate Tableau" , "" , @SW_HIDE)
    Send("{Enter}{Enter}{Enter}")

    #endregion --- Au3Recorder generated code End --- - nonearme 9 years ago
Posted by: EdT 9 years ago
Red Belt
1
This is how I packaged version 7. I expect V8 to be similar so hope it helps:

[HKEY_CURRENT_USER\Software\Tableau]

 

[HKEY_CURRENT_USER\Software\Tableau\Registration]

"d9cbf188"="2047339a"

"Pedd591fb"="53f6d915"

 

[HKEY_CURRENT_USER\Software\Tableau\Registration\Data]

"company"="Acme Butchers"

"country"="GB"

"email"="itsupport@Acme.uk"

"first_name"="IT"

"last_name"="USER"

 

[HKEY_CURRENT_USER\Software\Tableau\Registration\License]

"c38836f1"="9201f5c7"

 

[HKEY_CURRENT_USER\Software\Tableau\Tableau Reader 7.0]

"DefaultsInstalled"="7000.12.0803.2200"

 

[HKEY_CURRENT_USER\Software\Tableau\Tableau Reader 7.0\Settings]

"LanguageCode"="en_US"

"RepositoryLanguage"="en_US"

"CacheSplashID1"=dword:000007d1

"CacheSplashID2"=dword:000000b6

"CacheVersion"=""

"FirstCrashReport"="0"

"Maximized"="1"

"Position"="66,87,834,614"

 

HKCR registry key added to advertise file extension:

[HKEY_CLASSES_ROOT\TableauReader.PackagedWorkbook.1\shell\open\command]

"command"=hex(7):55,00,45,00,65,00,6d,00,69,00,4c,00,28,00,72,00,46,00,39,00,\

 66,00,2c,00,5d,00,63,00,34,00,4e,00,63,00,71,00,3d,00,39,00,54,00,61,00,62,\

 00,6c,00,65,00,61,00,75,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,\

 69,00,6f,00,6e,00,3e,00,48,00,45,00,54,00,31,00,44,00,55,00,5d,00,4c,00,52,\

 00,39,00,6f,00,43,00,48,00,40,00,37,00,75,00,66,00,57,00,27,00,40,00,20,00,\

 22,00,25,00,31,00,22,00,00,00,00,00

The vendor MSI does not use advertised shortcuts, in orderto provide support for conditioned shortcut delivery via Property values. Thiswas a barrier to self healing so the first change implemented was to delete thedesktop shortcut and modify the Start Menu shortcut to be advertised. TableauReader’s first run process asks for user registration information, and this populatesHKCU registry keys. The information used for registration was copied from the5.2 package, and the HKCU registry keys captured. The vendor MSI was modifiedby transform to add a USER feature as parent to the vendor features, and theUser feature holds a CurrentUser component which deploys the user registry keyscaptured earlier. The transform was generated by ORCA. Active Setup was analternative solution to deploying the user content, but it was realised that ifa user started the application before logging out and back in again, theregistration page would be displayed. Thus the changes to implement selfhealing were considered a better match to the packaging requirements.

The final change was to update the Upgrade table to includethe Upgrade codes from the two previous versions of Tableau Reader (5.2 and6.1). Since there is no consistency in the Upgrade codes between differentversions, the vendor choice of VersionMin and VersionMax fields is not entirelylogical.

FollowingQA test, it was noted that starting the application by double clicking a .twbxfile would not trigger self healing. To fix this in the simplest manner, aDarwin descriptor was hard coded into the Shell/Open/Command for the .twbx fileextension so that self healing would be triggered by this now advertised entrypoint.  (If you are not comfortable with creating Darwin Descriptors then it might be safer to remove the file association from the main install and add it to the self healing process)

Comments:
  • It seems v8 register based on unique hardware ID. if i copy the registration key and everything and import on another computer will ask again for registration and generate a new key. - schenardie 9 years ago
    • Can someone tell me if this process can be used for Tableau Desktop? - Bethore 9 years ago
Posted by: jwatts37 9 years ago
White Belt
0
As a general point, I'd recommend any user or administrator of Tableau Reader to ensure they've reviewed the terms of the End User License Agreement.  Tableau specifically requires that users register in accordance with the registration process prior to using the software.  Circumventing that requirement, for example by automatically submitting the registration form using a generic value for all users (such as IT USER as suggested above), would violate the terms of the agreement.

Posted by: schenardie 9 years ago
White Belt
0
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