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Transfer Attachment from one ticket to another

Hey All,

I don't know if anyone has done this before, but I am working on a multiple queue process for HR new hire tickets.  One thing that I was wondering about was transferring an attachment of the new hire's picture as a comment to other queues.  I haven't spent too much time on it because of deadlines for this project.  

I don't really need the SQL for it, but would love to know if anyone has done it, so I know if it is possible or not.  If anyone has done it, I would love to know.

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Answers (1)

Posted by: zgillette 9 years ago
Fourth Degree Green Belt
0
I found this link here from Dell, but it seems that it puts the wrong link in the history.  My guess is that this won't work.

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