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What do you use for external remote control?

We're looking to find out what other people use for "external remoting". What I mean by that is say you have a laptop that is "travelling" and is off your network. If you have the legit IP or what ever other info you need to remote in, what software do you use?

 

For in network we use Dameware.

ANy thoughts? Thanks

 


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Answers (5)

Posted by: andrew_lubchansky 11 years ago
2nd Degree Black Belt
3

KACE has an integration with Bomgar.  If you are interested, as nshah mentioned, you can get 2 Free Hosted licenses.  Info here: http://www.bomgar.com/dell-kace-hosted/

General integration info here: http://www.bomgar.com/dell-kace/


Comments:
  • We have 1 K1000 and 2 IT staff members. All we need is the 2 free hosted Bomgar licenses. Works great. If we ever had to look beyond that I would probably start investigating TeamViewer first since it works great for my personal use (and especially because it allows for rebooting in safe-mode which most other packages don't). - adamscottmartin 11 years ago
Posted by: nshah 11 years ago
Red Belt
2

Bomgar...If you just recently purchased a KBOX 1000, it may have come with two free licenses. 

Posted by: SMal.tmcc 11 years ago
Red Belt
1

Teamviewer.

Posted by: Nico_K 11 years ago
Red Belt
1

Webex. Did not find anything better.

Posted by: mduiker 11 years ago
Orange Senior Belt
0

Using a Secure VPN to get ON the network and remotely take over an ON Net Admintoolsmachine.

 


Comments:
  • Yes we use a VPN as well, but this question is mainly for the times that the VPN is having issues.
    I'll look into the Bomgar deal though.
    We've had our Kbox for a few years now so we're not new customers. - AFCUjstrick 11 years ago
  • VPN, TeamViewer, Webex, Google Remote Desktop... - pereiraman 11 years ago
  • Google remote desktop? Haven't heard of that one. WIll have to look into it. - AFCUjstrick 11 years ago
 
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