IT Pro Tips for EMC Corporation LEGATO EmailXtenderÂ® 4.81 Client 4

EMC Corporation LEGATO EmailXtenderÂ® 4.81 Client

Version: 4

4.x (1 tips)

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Note

Problem: Shortcuts are not working from a client who is in external trusted Active Directory domain.

Explanation: The EXLIST registry key is used to bypass the EmailXtender Custom Contact lookup in Active Directory. The Custom contact contains a list of ALL EmailXtender servers in the environment.

Solution: Create EXList key in the registry which helps to bypass the emailxtender customer contact lookup in active directory. This custom contact contains all email xtender servers in the organization.

- Steps to create the registry key
1. HKLM\Software\EMC\EXShortcutAddin\EXLIST, the following was added:
2. Create the following string values for each EmailXtender server:
ExURL1 with a value of http://<EXServerName1>/exshortcut/query.asp
ExURL2 with a value of http://<EXServerName2>/exshortcut/query.asp

Setup Information:

Setup Type: unspecified

Deployment Method Used: unspecified

Deployment Difficulty: unspecified

Platform(s): Windows

kstang
09/10/2010
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LEGATO EmailXtenderÂ® 4.81 Client

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