/build/static/layout/Breadcrumb_cap_w.png

Acrobat 8.1.3 distribution error

Hello,

I am fairly new to do this so any help would be greatly appreciated. I am going through some training videos SCCM 2007 and I went through the part of creating software package and distributing.

I did the following
I created a package for Adobe Acrobat 8.1.3 and put this in the command line as per the video
AdbeRdr813_en_US.exe /sAll /rs /msi"EULA_ACCEPT=YES ALLUSERS=2"

I received a program error then I went on this site and tried this command
AdbeRdr813_en_US.exe /sPB /rs /l /msi"qb-! /norestart /log c:\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES"

I received the same error message program message here it is

The program for advertisement "TST20004" failed ("TST0009" - "Adobat Acrobat 8.1.3 Install"). A failure exit code of -529697949 was returned.
User context: NT AUTHORITY\SYSTEM

Any ideas whyat might be wrong.

Thanks

0 Comments   [ + ] Show comments

Answers (6)

Posted by: anonymous_9363 15 years ago
Red Belt
0
I don't know the switches for the Adobe installer (and, TBH, if it were me, I'd extract the MSI and run MSIEXEC directly instead) but I think your problem is with the switches you're passing to the Windows Installer engine (which is, in fact, MSIEXEC). Try:AdbeRdr813_en_US.exe /sPB /rs /l /msi"qn /l*v %temp%\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES REBOOT=R"
By way of explanation:
- /qn
No user interface (you had '/qb-!' - basic UI, no cancel button)
- /l*v
Log everything (you had '/log' - meaningless)

Note that I use %TEMP% for the log. That's where it belongs, not the root of C:!
Posted by: apereira 15 years ago
Yellow Belt
0
Hi,

I have tried what you mentioned and I received the same error message.
Posted by: anonymous_9363 15 years ago
Red Belt
0
D'oh! I left off the very first 'slash'. Try:AdbeRdr813_en_US.exe /sPB /rs /l /msi"/qn /l*v %temp%\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES REBOOT=R"
Posted by: jcarri06 15 years ago
Senior Purple Belt
0
Since you're new to SMS/SCCM (perhaps even deployments in general) I would recommend you make a practice of first trying your installations (along with all flags/parameters) manually to ensure it installs as expected and THEN create the deployment via your tool. This is going to help you isolate issues a little better and in turn give you a stronger understanding of what is failing where.

G'luck,
J
Posted by: apereira 15 years ago
Yellow Belt
0
Hi,

I have installed the Adobe on the pc and it worked fine. There was no special parameters or flags just the default installation. I am not sure about what tool. But I am just using the SCCM software distribution. I created the package as what was defined on this site for Adobe 8.1.3.

Is there something I'm missing?

Thanks
Posted by: DeployTech 15 years ago
Orange Senior Belt
0
If you extract the MSI, and use the Adobe Customisation Wizard (available from their website), you can create a tranform with your required settings. I've never had an issue with deployment using this method on SMS, SCCM, Altiris or GPO. It's also a shorter command line (less room for input error), and you can tweak the hell out of it with the "customised" tool.

Version 9 has a tool also, if you were thinking of upgrading to that.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ