Software Deployment

We are having some trouble installing Adobe Acrobat Pro 9.13. We have tried many different methods to install this and we always get an error when applying one of the patches. Here is what we run into.

Using the Adobe provided customization wizard (CustWiz90_en_US.exe) we create a custom MST

We then run from a script our install command ....
msiexec.exe /i "%path%\AcroPro.msi" /QB! TRANSFORMS="%path%\AcroPro.mst" ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9.log"

This works and then our automated script will run the following command next:
msiexec.exe /a "%path%\AcroPro.msi" /p "%path%\1 AcroProStdUpd910_T1T2_incr.msp" /QB! ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9Patch1.log"

This works!! But... it is on the next patch that it will always fail.
msiexec.exe /a "%path%\AcroPro.msi" /p "%path%\2 AcrobatUpd911_all_incr.msp" ALLUSERS=1 REBOOT=R /L*V+! "c:\program files\wise\logs\AcroPro9Patch2.log" /QB!

This gives us an error ever time. And we know we are not alone in this (http://forums.adobe.com/thread/472233?tstart=0) since as you can see others have the same issue.

And now the really upsetting part. If we manually double click on the AcroPro.msi and all .MSP files it all works with no errors!!

So we then tried to run everything from the command line but WITHOUT calling the custom .MST or do any logging. And sure enough it fails again on the same .MSP file.

Has anyone been able to install Acrobat Pro 9 and then patch it to 9.13 using a automated script that called msiexec?

And why would this all work when you double click on everything but not when you run it all from a cmd.exe window using msiexec?

Thanks for any assistance.

Asked 15 years ago 3165 views