Adobe Reader 9.3.3 + Browser Integration
I've got an issue with the Adobe Reader reader 9.3.3.
I took the 9.3.0 version (NL) done an Admin install and patched the admin install with de 9.3.2 MSP and after that with the 9.3.3 MSP.
So far so good, the 9.3.0 version was allready in our distribution mechanism.
Used the customization wizard to make some adjustments and created an MST.
Applied the MST on the MSI with Orca and updated the Product Code, saved is as a new version.
(I had to paste a new GUID because our "PackageStore" can't handle 2 MSI's with the same Product Code)
So when a user logs on, our distribution mechanism sees that version 9.3.0 is installed, it will do an uninstall (/X).
After the uninstall 9.3.3 gets installed. Install runs fine but the Browser Integration doesn't work (IE7).
We get the error "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser..."
http://kb2.adobe.com/cps/405/kb405461.html
But none of the suggestions mentioned will solve my problem.
If I Remove Adobe Reader 9.3.3 (C:\windows\installer) and I install it manually (/qb) the problem is gone.
The msi's get installed and uninstalled with the user temporary "elevated".
Just like our distribution tool (Brainforce Deployment Center) does it.
Has anyone a suggestion where to look?
I took the 9.3.0 version (NL) done an Admin install and patched the admin install with de 9.3.2 MSP and after that with the 9.3.3 MSP.
So far so good, the 9.3.0 version was allready in our distribution mechanism.
Used the customization wizard to make some adjustments and created an MST.
Applied the MST on the MSI with Orca and updated the Product Code, saved is as a new version.
(I had to paste a new GUID because our "PackageStore" can't handle 2 MSI's with the same Product Code)
So when a user logs on, our distribution mechanism sees that version 9.3.0 is installed, it will do an uninstall (/X).
After the uninstall 9.3.3 gets installed. Install runs fine but the Browser Integration doesn't work (IE7).
We get the error "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser..."
http://kb2.adobe.com/cps/405/kb405461.html
But none of the suggestions mentioned will solve my problem.
If I Remove Adobe Reader 9.3.3 (C:\windows\installer) and I install it manually (/qb) the problem is gone.
The msi's get installed and uninstalled with the user temporary "elevated".
Just like our distribution tool (Brainforce Deployment Center) does it.
Has anyone a suggestion where to look?
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Answers (2)
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Posted by:
subsense
14 years ago
Okay, found it..more or less.
It seems that our deployment tool doesn't set a lot of CLASSES_ROOT keys.
So made a fix to import them after the installation.
Not the cleanest solution, but it works!
It seems that our deployment tool doesn't set a lot of CLASSES_ROOT keys.
So made a fix to import them after the installation.
Not the cleanest solution, but it works!
Posted by:
anonymous_9363
14 years ago
Huh? How on earth is your deployment tool involved in setting registry values? That stuff belongs in - and should be in - the MSI.
You mention two packages having the same Product Code? That can't possibly be true for the Adobe products, unless they've been futzed with in the past.
You mention two packages having the same Product Code? That can't possibly be true for the Adobe products, unless they've been futzed with in the past.
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