An asset already exists Version: 6.0.101863
After upgrading to Kace v.6.0 on K1000 box we are now experiencing issue with Asset where error message "an asset already exists" when we select a different phone model with the inventory field we have set.
Has anyone got this issue with Version: 6.0.101863
4 Comments
[ + ] Show comments
-
We have the same issue when trying to edit a computers location or the user assigned - dalook 10 years ago
-
Have you got a workaround on this? or solution? - hjansari 10 years ago
-
no was told by support to just make a change to the Asset name and re save. but that does not keep our history of our asset. - dalook 10 years ago
-
We have the same issue. We are speaking with an KACE engineer and it is a bug. Call KACE and ask for the fix. - jmurray 10 years ago
-
No fix as yet, might be available on next release or service pack.. - hjansari 10 years ago
-
So are you saying, that if you have a Computer asset that has fields for Location and Assigned User, and those fields are also assets, then you cannot change the location or user in the computer asset without creating a duplicate asset for the computer? - H2OFan 10 years ago
-
Depends how you have setup the Assets within K1000. You cant have same duplicate name apparently. - hjansari 10 years ago
Answers (1)
Answer Summary:
Please log in to answer
Posted by:
cblake
10 years ago
Same names aren't allowed for multiple assets of the same type. Trainers generally recommend using the serial number as the asset name and mapping field for computers.
