/build/static/layout/Breadcrumb_cap_w.png

Asset Department Import

 

We're attempting to set the asset department column in KACE to equal the description field within Active Directory.  The concept seems very simple, but we continue to come up short when configuring.  Let us know if you have any suggestions we should try.  Thanks


0 Comments   [ + ] Show comments

Answers (1)

Posted by: jverbosk 11 years ago
Red Belt
0

A few ideas:

1) Create an LDAP label to assign the Department name to the computers.  See if these blogs might help:

http://itninja.com/blog/view/k1000-patching-setup-tips-things-i-have-learned-ldap-smart-labels-sql-reports

http://itninja.com/blog/view/k1000-labels-effective-organization-process-flow-using-manual-smart-ldap-labels-and-label-groups

Once the LDAP labels are applied, you could:

2a) Write a report to dump the computer names and department labels to CSV and then import the CSV via the Asset Import screen.

or

2b) Write a ticket rule to copy the department name into the associated asset field.  First steps will be determining the field names and getting things in a select query.

Hope that helps get you going in the right direction!

John

 


Comments:
  • Thanks, we'll give it a try. - Kapp230 11 years ago
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ