Because kace k1000 can't find bios services tag,because bios services tag is blank,How to modify bios services tag on computer?
Because kace k1000 can't find bios services tag,because bios services tag is blank,How to modify bios services tag on computer?
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so if you go into bios with f2 and look at system information the service tag line is blank? - SMal.tmcc 9 years ago
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yes,the service tag line is blank,how to change it.now it can't to be modify. - a83547 9 years ago
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Is this a new machine? - SMal.tmcc 9 years ago
Answers (1)
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Posted by:
jknox
9 years ago
My guess is that you had a motherboard replacement and the service technician did not set the service tag in the replacement board. Contact Dell support for the process to add the service tag.
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But The computer is expired for dell warranties! - a83547 9 years ago
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You might be out of luck then. Dell support would have to give you the tool to set the service tag. I'd suggest submitting a ticket for support, then using the "unresolved issues" submission if they don't fix it for you. If you are still buying Dell equipment, you could also have your salesperson escalate it for you if needed. - jknox 9 years ago
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thank you! - a83547 9 years ago
