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BMC Remedy 7.5 Installanywhere silent uninstall

Hi guys,

This software uses the Installanywhere installer ( C:\Program Files\BMC Software\ARSystem\UninstallBMCARSystem\uninstall.exe says it is version 10)
I read the InstallAnywhere 2010 user guide and it you should be able to uninstall silent with a "-i silent" switch...but I still get the gui.
-? is not working

Also there should be a section in a property file that looks like that:
INSTALLER_UI=silent

Can't find any property file with this section and when I creat it is also not working.

In the uninstall folder there are some xml files and a lax file....in the lax (unistall.lax) are command line switches defined ( lax.command.line.args=-i swing -u $CMD_LINE_ARGUMENTS$ ) if I change it there to -i silent I have the same problem, nothing happens. (procmon reports me that this file is checked when the uninstall.exe starts)

There is also a uninstaller.jar file ( it is actually a zip file) in this folder, if I unzip it, I find a install.properties file in it.
Tired some changes there and put it back in the zip container -> no result.
Also referring to an answer file with -f is not working....probably because I have no right answer file.

I tried to create one with -r -> not working

I am sure it is an installanywhere installer, but everything from the documentation is not working.

The next thing I tried is to get the window captions and the button captions to make a automated click thing....not possible because it is Java.

This software comes with its own Java runtime that registers in the whole system....it uses a Java runtime that is insecure *grrrrrr*.
So I captured everything and made a clean MSI installation (without the Java), but I have to get rid of the old Installations with the old install routine and it looks like I don't find a way to do it.

Anyone a idea how I can make a silent, clean uninstall ?

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Answers (1)

Posted by: oediman 14 years ago
Senior Yellow Belt
0
Very easy solution:

Create an options.txt
put this lines in it:

-P installLocation=C:\Program Files\BMC Software\ARSystem
-U productARSuiteKit

start the uninstaller with this switches:

%programfiles%\BMC Software\ARSystem\UninstallBMCARSystem\uninstall.exe -i silent -DOPTIONS_FILE=\\path\options.txt

Comments:
  • Hi! i'm trying it but it doesn't work for me :( The log shows me this msg:
    LOG EVENT {Description=[NO_PRODUCT_FEATURES_SELECTED],Detail=[No features are selected to uninstall]}

    and i am getting mad with this - RBazan 6 years ago
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