KACE Product Support

Install of KBOXagent fails on sanity check because of missing com.apple.loginwindow -- however there is a com.apple.loginwindow.plist. This is on a system running MacOSX 10.6.3. Also happened on 10.6.5 too.

Dec 6 09:11:50 dhip-055 sudo[371]: support : TTY=unknown ;
PWD=/Users/support ; USER=root ; COMMAND=/bin/bash -c ls
/Library/KBOXAgent/Home/bin/setkbox 2>/dev/null
Dec 6 09:11:50 dhip-055 sudo[389]: support : TTY=unknown ;
PWD=/Users/support ; USER=root ; COMMAND=/bin/bash -c line=`hdiutil
attach "/tmp/kaceagent.dmg" | tail -1` && dev=`echo \$line | cut -f 1
-d \ ` && mountpoint=`echo $line | cut -f 3- -d \ ` && echo mp
$mountpount dev $dev && installer -pkg "$mountpoint/KBOX Agent.pkg"
-target / && hdiutil detach "$dev" &&
/Library/KBOXAgent/Home/bin/kagentctl stop &&
/Library/KBOXAgent/Home/bin/SMMPctl stop && rm -rf /tmp/kaceagent.dmg
Dec 6 09:11:51 dhip-055 hdiejectd[401]: running
Dec 6 09:11:58 dhip-055 SystemStarter[428]: "/Library/StartupItems"
failed sanity check: path was created after boot up
Dec 6 09:11:58 dhip-055 defaults[436]: \nDomain com.apple.loginwindow
does not exist
Dec 6 09:12:00 dhip-055 SystemStarter[440]: KBOXAgent (441) did not
complete successfully
Dec 6 09:12:00 dhip-055 SystemStarter[440]: The following
StartupItems failed to start properly:
Dec 6 09:12:00 dhip-055 SystemStarter[440]: /Library/StartupItems/KBOXAgent
Dec 6 09:12:00 dhip-055 SystemStarter[440]: - execution of Startup
script failed
Dec 6 09:12:07 dhip-055 sudo[459]: support : TTY=unknown ;
PWD=/Users/support ; USER=root ; COMMAND=/bin/bash -c
/Library/KBOXAgent/Home/bin/setkbox kbox1000 < /dev/null 1>/dev/null
2>/dev/null
Dec 6 09:12:08 dhip-055 sudo[480]: support : TTY=unknown ;
PWD=/Users/support ; USER=root ; COMMAND=/bin/bash -c ls
/Library/KBOXAgent/Home/bin/setkbox 2>/dev/null
Dec 6 09:12:08 dhip-055 sudo[488]: support : TTY=unknown ;
PWD=/Users/support ; USER=root ; COMMAND=/bin/bash -c cat
/Library/KBOXAgent/Home/data/version 2>/dev/null
Dec 6 09:12:12 dhip-055 hdiejectd[401]: quitCheck: calling exit(0)
Dec 6 09:14:13 dhip-055
/System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[218]:
No valid tickets, timing out
Dec 6 09:25:04 dhip-055 login[534]: USER_PROCESS: 534 ttys001
Dec 6 09:25:31 dhip-055 sudo[538]: support : TTY=ttys001 ;
PWD=/Users/support ; USER=root ; COMMAND=/sbin/SystemStarter stop
KBOXAgent[/align]