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Can you disable re-open tickets

Is there a way to disabling the re-open ticket function? or Can you disable completely?

Asked 11 years ago 815 views
1 Comment   [ + ] Show comment
  • You could try something like this.

    http://www.kace.com/support/resources/kb/article/how-to-use-ticket-rules-to-suppress-emails-about-machine - nshah 11 years ago

Answers (1)

Posted by: Nico_K 11 years ago
Red Belt
0

You can slightly modify Brians how to:

http://www.itninja.com/blog/view/how-to-prevent-tickets-from-reopening-when-machines-are-deleted-from-inventory

 
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