Changing Asset Type Names
Recently upgraded to 7.0 and whenever I try to edit the fields in our asset types I get an Oops! Something Went Wrong! error. I have narrowed it down to any asset type that has a "/" in the name such as A/V Equipment, for example.
The PHP Error is as follows:
PHP Error: Uncaught Unhandled Exception in /kbox/kboxwww/include/AssetType.class.php on line 363: mysqli error: [1064: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '/V_Equipment' at line 1] in EXECUTE("drop view if exists ASSET_DATA_VIEW_A/V_Equipment ")
I am unable to change the asset type name, make any changes to it, or even duplicate and delete it.
Anyone have any suggestions?
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Answers (1)
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Posted by:
chucksteel
7 years ago
It looks like you found a bug! I would submit this to support.
Comments:
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Submitted a ticket to Quest. They advised it is a known issue and are looking into repairing. - mkantorski 7 years ago
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Curious if you got any resolve on this? Just ran into this myself. - cb3inco 7 years ago
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Support ended up tethering in and resolving the issue for me. - mkantorski 7 years ago
Since it started we also cannot edit roles for users, and receive errors when accessing the Assets menu.
I opened a support case last night. - dweiskir 7 years ago