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Classification data - Send as HTML

The emails that kace uses to open a ticket have the options:


Name:  xxxxxxx

Priority: xxxxxxx

Attendant: XXXXXXXX


I would like to know how I can have the Classification data also in the emails sent... does anyone have something like an example... that can help..


Thanks in advance for your attention.. I'm still learning to work with Kace;


Thanks,

Burno


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