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CORE FTP Silent Uninstall Problem

Hi Gents

I am having trouble with Core FTP making a silent install. I downloaded the msi and created the mst from the manufactures website. The (silent) install works fine.

However when I execute the uninstall command

msiexec /x "ProductID" /QN

I always get the message "Do you want to delete all the FTP user profiles" message and this stops the uninstaller until the user clicks YES.

I want to make the uninstall completely silent but it just doesn't want to recognize the Msiexec /QN command and I cannot figure out a way to prevent this popup from showing up...

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Answers (3)

Posted by: Teitan 13 years ago
Senior Purple Belt
0
The pop up might be executed by a custom action. You should write a log file while uninstalling the product and
as soon as the message box pops up you open up the log file then you will see the action which shows the pop up
at the bottom of the log file.

As soon as you know the name of the action just give it a never to meet condition in the Install Execute Sequence table
like "...AND 1=2", save this as a transform and use it for your uninstallation.
Posted by: akash 13 years ago
Yellow Belt
0
Solution : "Do you want to delete all the FTP user profiles" message and this stops the uninstaller until the user clicks YES.

Remove below entry from : InstallExecuteSequence table

_66116449_8230_408C_9984_08A683A737BE (BUTTON2=2) AND $C__ABCEF8B51A714EE3A98C17962B4EA616=2 1699
_9F4ED881_D2B0_4967_955D_00AD73F31497 (BUTTON2=1) AND $C__3C7FA09BF5B845E5A800E21117453268=2 1698
Posted by: timmsie 13 years ago
Fourth Degree Brown Belt
0
I wouldn't remove the CA's, just add an impossible to meet condition 1=2 for example

Matthew, just for reference this tip is in the package knowledge base for this app. Which is always a great place to start when looking for solutions to issues.

[link]http://itninja.com/link/installsite:-bugs-bulletin1[/link]

cheers
Rich
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