Create Service Desk Reports
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Hello Everyone,
I wanted to see if anyone has a report for their service desk that runs every day and emails what New and Open tickets are currently shown.
1 Comment
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How can I email this each day to a certain employee or is that possible? - Lanman145 5 years ago
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Set the report to run in a schedule, using the little bell from the report list and email it to your employee - Hobbsy 5 years ago
Answers (1)
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Posted by:
olgonzo
5 years ago
the reporting wizard should work, select your fields and filter by status != closed.
