Error 1304
Attempting to install MS Office Project Standard 2007 on a Windows XP box. About 3/4 through the install, receive the following error message:
"Error 1304. Error writing to file: C:\Program Files\Microsoft\Office\MEDIA\OFFICE12\BULLETS\BD21302_.GIF. Verify that you have access to that directory."
I am local admin on this computer and have even gave myself full access to this directory to no avail.
Checked Microsoft KB articles and the only one I came across said that it was bad media and I may need to replace CD-Rom drive. That's good and all but I'm installing from a share from our application server. :)
"Error 1304. Error writing to file: C:\Program Files\Microsoft\Office\MEDIA\OFFICE12\BULLETS\BD21302_.GIF. Verify that you have access to that directory."
I am local admin on this computer and have even gave myself full access to this directory to no avail.
Checked Microsoft KB articles and the only one I came across said that it was bad media and I may need to replace CD-Rom drive. That's good and all but I'm installing from a share from our application server. :)
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Posted by:
dunnpy
14 years ago
Does it only happen on this one machine, or every other machine you run the installation on?
Could it be that your server share is corrupt?
Have you tried replacing it from the CD source?
What if you copy it locally and run?
How are you installing it? Vanilla or with an MSP?
That file is in PrjStdWW.cab in the folder of the same name - is the cab file there? Can you open it?
Can you grab the file out and expand it?
It should be a gif that looks a bit like a swirly, red snails shell - on its side.
Hope this helps, in the absence of an answer from someone who claims to know.
Dunnpy
Could it be that your server share is corrupt?
Have you tried replacing it from the CD source?
What if you copy it locally and run?
How are you installing it? Vanilla or with an MSP?
That file is in PrjStdWW.cab in the folder of the same name - is the cab file there? Can you open it?
Can you grab the file out and expand it?
It should be a gif that looks a bit like a swirly, red snails shell - on its side.
Hope this helps, in the absence of an answer from someone who claims to know.
Dunnpy
Posted by:
dunnpy
14 years ago
Your total UNC source path length is too long (> 255 chars)
That could be the solution, but you don't have enough information to say that for definite...you would think the OP would have said that it had never worked, if that was the case.
My suggestions would have lead to the OP coming to that conclusion (if it is correct) after doing a local copy of the source and general troubleshooting.
Posted by:
dpolishsensation
14 years ago
It is not the UNC source path being too long as it installs fine on other machines. This is being installed with a customized MSP, yes. BD21302_.GIF is in the PrjStdWW.cab file and it is as you described it (swirly icon). This is very strange indeed!
Posted by:
dummypack
14 years ago
it installs fine on other machines
of course - we were supposed to guess that... perhaps you should just get the problem pc rebuilt!?
Posted by:
dpolishsensation
14 years ago
ORIGINAL: dummypack
it installs fine on other machines
of course - we were supposed to guess that... perhaps you should just get the problem pc rebuilt!?
Sure, why not? You were guessing what the problem was without having all the facts :D
Anyways, we could reimage it but I'd still like to know why this is occuring...
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