Systems Management

Hello community!

Ok, I have an issue in which I reviewed with my fellow packaging colleagues as well as looking on google for a resolution, but nothing seems to be applicable in this case.

So here's the story:

I'm installing a software (Vendor MSI), in which I pass it a 1033.mst, a generic mst and a MST for the application made with a few changes. When I install it from my Test folder on the server, it works perfectly. If I copy the files in my production folder, I get a very annoying 1603 exit code. Some of my clleagues suggested I have a look at NTFS permissions on the 2 folders on the server: both are the same. So that's not my issue.

I have also read through the log file, and there may be something interesting with a Return Value 3, here are a few lines before that:


MSI (s) (2C:94) [15:27:06:215]: Doing action: getInstallationCode
Action ended 15:27:06: PDFInfo. Return value 1.
MSI (s) (2C:94) [15:27:06:215]: Transforming table CustomAction.

MSI (s) (2C:94) [15:27:06:215]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (2C:94) [15:27:06:215]: Transforming table CustomAction.

MSI (s) (2C:94) [15:27:06:215]: Transforming table CustomAction.

MSI (s) (2C:94) [15:27:06:215]: Transforming table Binary.

MSI (s) (2C:94) [15:27:06:215]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (2C:94) [15:27:06:215]: Transforming table Binary.

MSI (s) (2C:94) [15:27:06:215]: Transforming table Binary.

MSI (s) (2C:94) [15:27:06:215]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (2C:B4) [15:27:06:231]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI2F.tmp, Entrypoint: IsValidKeyCode
Action start 15:27:06: getInstallationCode.
MSI (s) (2C:94) [15:27:06:387]: Transforming table InstallExecuteSequence.

MSI (s) (2C:94) [15:27:06:387]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
MSI (s) (2C:94) [15:27:06:387]: Transforming table InstallExecuteSequence.

MSI (s) (2C:94) [15:27:06:387]: Transforming table InstallExecuteSequence.

Action ended 15:27:06: getInstallationCode. Return value 3.
Action ended 15:27:06: INSTALL. Return value 3.


In my package, there doesn't seem to be a an action named getInstallationCode. I get the same issue when I run only the MSI, so my MST's aren't at fault either.

Do you guys know or see anything I could be missing here?

Thanks!

Stephane