Error during Uninstall - urgent
Hi Friends,
Facing some issue during uninstallation. Dialog box appears with below options during uninstall.
1. Automatically close applications and attempt to restart after the setup is complete OR
2. Do not close the applications (A reboot will be required)
Can anyone please let me know how to disable this dialog box?
Facing some issue during uninstallation. Dialog box appears with below options during uninstall.
1. Automatically close applications and attempt to restart after the setup is complete OR
2. Do not close the applications (A reboot will be required)
Can anyone please let me know how to disable this dialog box?
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Posted by:
anonymous_9363
15 years ago
Strictly speaking, this isn't an error, is it?
You need to find out why the package requires a reboot. Once you know that, you can probably work around it.
You need to find out why the package requires a reboot. Once you know that, you can probably work around it.
Posted by:
Manu77
15 years ago
Thanks VBScab for your reply. I am sorry, its a message not error.
Event Log says that files are in use, needs a reboot. I tried killing application related process still no luck. It happens only in Vista. In XP application uninstalls fine.
any ideas?
Event Log says that files are in use, needs a reboot. I tried killing application related process still no luck. It happens only in Vista. In XP application uninstalls fine.
any ideas?
Posted by:
anonymous_9363
15 years ago
It should be a simple matter to find out which files are open. Try WhoLockMe or Unlocker. More simply, if the application includes a service, stopping that service (rather than killing the process0 will normally close any opened files.
Posted by:
Manu77
15 years ago
Thanks VBScab, I checked with Unlocker.
DLL file is locked by Explorer.exe. In Vendor MSI they have killed Explorer.exe with custom action during uninstall and again restarted Explorer.exe.
I dont wish to incorporate this in MST as it closes all the windows on user's machine.
I checked services also, None of the services are running. If any alternatives please let me know.
DLL file is locked by Explorer.exe. In Vendor MSI they have killed Explorer.exe with custom action during uninstall and again restarted Explorer.exe.
I dont wish to incorporate this in MST as it closes all the windows on user's machine.
I checked services also, None of the services are running. If any alternatives please let me know.
Posted by:
anonymous_9363
15 years ago
Is this some sort of shell extension? For now, I can't think of anything else which would be so closely tied to Explorer. If it is, you have no choice but to allow the reboot.
Posted by:
Manu77
15 years ago
Yes, application has shell extensions. I guess retaining the message box is the only option.
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