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Error Event 11327 with GPO deployment

Hi all,

I am attempting to assign an application to users here. However, when the install is attempted (install at logon), I get the following series of events in the Application Event Log:

Source: Application Management
Event ID: 301
Description: The assignment of application J Walk Windows Client from policy gpoDeploySeagullClient succeeded
----------
Source: Msinstaller
Event ID: 11327
Description: Product J Walk Windows Client -- Error 1327: Invalid drive: u:\
----------
Source: Application Management
Event ID: 102
Description: The install of application J Walk Windows Client from policy gpoDeploySeagullClient failed. The error was : Fatal error during installation.
----------

I searched the boards and saw someone else who had this problem - it seemed as though he had a specific drive letter defined somewhere in his custom MSI, and was able to fix it. For me, this is a mostly unmodified MSI that was provided bu the ISV.

I can say that 99% of our users have thier My Documents folder (manually) redirected to a U:\ drive. (the U:\ drive is a standard location we use for user directories on our file server).

I guess that I am stuck looking for a place in the MSI where it is attempting to write something to the end user's My Documents folder, but I have no idea where to look or what the variable / parameter might be called in the MSI...

Thanks in advance for your advice / pointers

David

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Answers (3)

Posted by: AngelD 16 years ago
Red Belt
0
Enable verbose logging on the client to find out which directory is resolved to u:\.
Often the problem is as you say a folder being redirected to a network resource.
Posted by: dlevine 16 years ago
Yellow Belt
0
Thanks so much for the reply...

How would I enable verbose logging for this?

Thanks again!
Posted by: AngelD 16 years ago
Red Belt
0
How to enable Windows Installer logging
http://support.microsoft.com/kb/223300
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