Event Viewer Warning
Hi All ,
While installing the SnagIt application , there is warning in the event viewer. the message is as follows :
Event ID : 1001
Source MsiInstaller
Description
Detection of product {DA0BF7AB-88EB-4675-8FA1-531EAD938821} feature 'SnagIt' failed during requests for component '{........}'
All that i need to know if the SnagIt application impacts any other application on the machine since SnagIt application is working fine. If so how can i rectify it.
While installing the SnagIt application , there is warning in the event viewer. the message is as follows :
Event ID : 1001
Source MsiInstaller
Description
Detection of product {DA0BF7AB-88EB-4675-8FA1-531EAD938821} feature 'SnagIt' failed during requests for component '{........}'
All that i need to know if the SnagIt application impacts any other application on the machine since SnagIt application is working fine. If so how can i rectify it.
0 Comments
[ + ] Show comments
Answers (6)
Please log in to answer
Posted by:
AngelD
16 years ago
Posted by:
prashanth
16 years ago
Hi Kim,
This warning occured during installlation and not during the first launch. Yes , you are right i am trying to install the SnagIt application with the product code "{DA0BF7AB-88EB-4675-8FA1-531EAD938821}" . And there is no previous version installed on the machine while installing the application.
This warning occured during installlation and not during the first launch. Yes , you are right i am trying to install the SnagIt application with the product code "{DA0BF7AB-88EB-4675-8FA1-531EAD938821}" . And there is no previous version installed on the machine while installing the application.
Posted by:
AngelD
16 years ago
Posted by:
prashanth
16 years ago
Hi Kim,
You are right agian , There is a warning which is as follows :
Detection of product '{DA0BF7AB-88EB-4675-..} feature 'SnagIt' component '{103BC94E-.....}'
failed. The resource 'HKCU\Software\Techsmith\SnaIT\8\InstallExe' does not exist .
Now the problem is this registry gets deleted afer installation and since this key is set as the key path everytime the user logs in , it tries to heal itself , as a result everytime errors are logged in the event viewer , which is not acceptable to the client...
You are right agian , There is a warning which is as follows :
Detection of product '{DA0BF7AB-88EB-4675-..} feature 'SnagIt' component '{103BC94E-.....}'
failed. The resource 'HKCU\Software\Techsmith\SnaIT\8\InstallExe' does not exist .
Now the problem is this registry gets deleted afer installation and since this key is set as the key path everytime the user logs in , it tries to heal itself , as a result everytime errors are logged in the event viewer , which is not acceptable to the client...
Posted by:
StankJones
16 years ago
Posted by:
AngelD
16 years ago
prashanth,
I'm abit confused.
Is the registry entry from the 1004 event removed when the application is launch or at the end of the installation?
For the latter check for any custom action doing this which a verbose log would be more specific on.
Is this a vendor MSI or does TechSmith still author legacy-setup?
I'm abit confused.
Is the registry entry from the 1004 event removed when the application is launch or at the end of the installation?
For the latter check for any custom action doing this which a verbose log would be more specific on.
Is this a vendor MSI or does TechSmith still author legacy-setup?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
so that the conversation will remain readable.