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Help with MSI 2103

Help with MSI (Microsoft Installer) error 2103: Could not resolve path for shell folder

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Answers (1)

Posted by: AppDeploy.com 20 years ago
Red Belt
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Launching an installation from a system account, like the scheduler service, may result in the 2103 error. This can occur if you are initiating a per-user installation. Only per-machine installations are permitted from the system account because the system account does not have all of the necessary per-user profile folders.
Also, for Microsoft Office and several other setups, this behavior has been reported to occur if the following registry key is missing or damaged:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
For details see, OFF2000: "Internal Error 2103" Error Message Is Displayed During Setup
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