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How do I uninstall Trend Micro OfficeScan Client?

I plan to deploy Microsoft Forefront Enterprise in the near future, but our current antivirus is Trend Micro. We need to remove Trend from all our systems before deploying forefront, but I'm not sure what the easiest way to do that with Kace is.

 


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Answers (1)

Posted by: ashlea 12 years ago
Blue Belt
2

1. On the Security Server, open the .\Program Files\Trend Micro\Security Server\PCCSRV\Autopcc.cfg folder.
 
2. Open the AUTOPCC.INI file using a text editor like Notepad.
 
3. Under the [Install] section, change the values of the following parameters from "0" to "1":
 
        Uninstall=1
        SilentUninstall=1
 
4. Save and close the file.

5. Run the ..<Security Server name>\ofcscan\autopcc.exe file from the client machine.


For step 5, to do this with Kace, I set up a managed install and used the option "uninstall using full command line". I uploaded a bat file that contains the following and run that bat file.

@echo off

taskkill /f /im iexplore.exe

taskkill /f /im firefox.exe

taskkill /f /im chrome.exe

\\zeus\ofcscan\autopcc.exe.

 
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