How to create a report/alert for printer toner level?
At UserKon, I was shown how to create SNMP inventory configurations and I have it set up so that KACE is pulling toner levels for a printer but I cannot, for the life of me, remember how to create a scheduled report that will kick off an alert on thresholds.
Any help would be greatly appreciated.
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Posted by:
five.
6 years ago
Brady, the life of the party!
You've done the hard part. Now you go to Inventory - Devices - on the right side you'll see: Advanced Search | Smart Label | Notification. Choose Notification and set your threshold there and set it to send an email.
The two methods I've seen mentioned on the forums to limit the frequency of emails:
Sorry I couldn't be of more assistance. Maybe Chuck or someone else with more SQL experience might chime in with a better solution.
Comments:
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*chuckle I'm local famous, huh?
augh... just that easy, huh? I'll give that a shot, thanks!! - Brady Williams 6 years ago-
I think in the past you had to do:
Reporting > Notifications > Choose Action > New > Device Notification
But now that just takes you to device inventory notification. You can get to it either way. - five. 6 years ago-
Ok!! I have it emailing reports but I have more questions.... what's the best practice for this? If I have my frequency set to every 15 minutes for quickest resolution, I'm going to get slammed with emails. Thoughts? Suggestions? - Brady Williams 6 years ago
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I updated my answer to include two possible methods to solve the frequency issue. They are not exact solutions, but might point you in the right direction. Let me know if you figure out a way to solve the dilemma. - five. 6 years ago
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sounds like voodoo to me :) I'll definitely poke around, though. And I'll update this if I do find a concrete resolution to that.
Thanks again! - Brady Williams 6 years ago
Go to Asset Management, Asset Types, and from here, it's up to you, but I was told to add it under "On Domain Inventory". From what I understand, you can be as granular as you want, but I started small with just "Monochrome Printer" and "Color Printer". In each one, you'll need to add Subtype Fields (black toner for the monochrome subtype and black and each color toner for color subtype). For name, you'll name accordingly. Type: will be "Number" (for numerical reporting), and Device Section will be Monitoring (because you're going to monitor these). In the Subtype Fields, you can lean it out to just fields that apply to your printer. Summary, etc.
You have to create an SNMP discovery schedule in Inventory, Discovery Schedules, "Choose Action", New, Authenticated, and then plug in your IP range for your printer VLAN or individual IP addresses of your printers.
Run the schedule to pull the printers into your inventory and then browse to Discovery Results, put a check in the box next to your printer and use the drop-down menu to choose "Provision", Agentless: Manual. You will have a set limit of how many Agentless devices you can have. I have the original K1000 so I have 5 with my initial license. Of course, you can buy into more. I'm still in preliminary testing, so I haven't put in a request for more yet.
Now that you've provisioned the agentless devices, they'll show up in your Inventory, Devices section.
I've got to leave for the day due to prior obligations, but I'll finish this write-up in the morning. - Brady Williams 6 years ago
K1100 & vK1100 Appliance
(Appliance & 100 Managed Computers)
(includes 1 Server and 5 Non-comp devices)
K1200 Appliance
(Appliance & 1000 Managed Computers)
(includes 5 servers and 20 non-comp devices) - Brady Williams 6 years ago
Do you happen to remember who you dealt with? - Brady Williams 6 years ago