Installing on KACE
So I am having a problem with my script running. Everything is the same but one fails and one executes successfully. I looked at both logs and notice a slight difference but I am not sure how to fix it.
The successful one looks like this:
Running as SYSTEM Directory DOES exist: C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\266 Launched Process: WindowsSensor.exe
The failed one looks like this:
Running as SYSTEM Directory DOES exist: C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\266 Creating process returned non-zero: C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\266\WindowsSensor.exe /install /quiet /norestart CID=200FBCCA0FB9433D8E21D5E071D99598-28: (0) The operation completed successfully. Error Code: 0 Status Code: 1638
Does anyone know how to fix this? What the error code or status codes means?
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Answers (2)
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Posted by:
AbhayR
5 years ago
Top Answer
Error 1638 means another version of the software is already installed.
See https://support.microsoft.com/en-us/help/3077464/error-1638-another-version-of-this-program-is-already-installed-when-y
Comments:
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Thanks for your help I will have to check if a older version was already installed - christanc 5 years ago