KACE Product Support : Is there a way to create a URL \ Link to a specific Queue to create a new ticket in said queue?

/build/static/layout/Breadcrumb_cap_w.png

Is there a way to create a URL \ Link to a specific Queue to create a new ticket in said queue?

I would like to be able to create a link to a specific queue to create a new ticket in that queue, is this possible?

3 Comments [ + ] Show comments

For the admin interface or the user interface? - chucksteel 10 years ago
For the user interface. - curtinat 10 years ago
Use the kbox/Userui to determine the url for a new ticket.

Created a shortcut with the following URL and it worked for me.
kbox/userui/ticket.php?QUEUE_ID=1&SERVICE_ID=0 - jfields 10 years ago
- thanks. That did it. - curtinat 10 years ago

Answers (0)

Be the first to answer this question

Answer this question

Posted by:

View more:

KACE Product Support Questions

question

Related Questions

Link

Related Links

Post

Related Posts

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ