k1100 6.0 with windows 8.1 deployment issue
Unable to deploy to 8.1... here is my log:
[04/29/14 01:32:22 PM] Executing Windows platform provisioning.
[04/29/14 01:32:22 PM] Probing tcp ports for accessibility.
[04/29/14 01:32:22 PM] Port 139 [netbios-ssn] open
[04/29/14 01:32:22 PM] Port 445 [microsoft-ds] open
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[04/29/14 01:32:39 PM] Executing remote communications:
Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Opening pipe to service
Sending commands
Sending login credentials
Begin agent_msi_provision.bat processing.
Detected 64-bit platform.
Executing MSI installer.
C:\windows\TEMP>start /wait msiexec.exe /qn /l*v C:\windows\TEMP\ampmsi.log /i \\10.21.20.215\client\agent_provisioning\windows_platform\ampagent-6.0.1079-x86.msi HOST=kbox01.deltahealthtech.com
C:\windows\TEMP>echo off
MSI Info: [ERROR_INSTALL_FAILURE] A fatal error occurred during installation.
K1000 Agent is not installed.
AMP is not connected.
ERROR: The system was unable to find the specified registry key or value.
KUID value not written by MSI installer.
End agent_msi_provision.bat processing.
Removing service (Exit code: 0)
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[04/29/14 01:32:39 PM] End of remote communications.
[04/29/14 01:32:39 PM] End provisioning run.
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I've noticed Kace would upgrade existing systems that are on 5.5 to 6.0 without any issue. The problem is only occurring to a new install of the agent.
On one of the system I uninstalled the agent, and attempted to push the agent. It failed. Manually installation will work. Pushing was working perfectly fine when we were on version 5.5. I have already tried disabling UAC, disabling Windows Firewall, and rebooting the system as well as KACE appliance.
Nothing changed in our environment that I am aware of. Again, this occurred after we upgraded to version 6.0.
I am still searching around for answers as I wait for the call back from KACE.
If anyone has a possible fix. Please help! - ttruong 10 years ago