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Latitude E6420 K-image issue

Greetings,
Encountering a weird issue when deploying a K-image of a E6420 to a E6420. The sysprepped XP E6420 image uploads to the K2000 fine but when I try to deploy the image to a E6420 it will deploy to the machine fine, but after rebooting the machine I get the following:

Windows could not start because of a computer disk hardware configuration problem.

Could not read from the selected boot disk. Check boot path and disk hardware.

Please check the Windows documentation about hardware disk configuration and your hardware reference manuals for additional information

I have tried setting the SATA mode in the BIOS to AHCI as it should be and I get the error(the AHCI driver is loaded in the image). I try setting it back to just ATA and still get the error after redeploying the image with ATA set.

I have uploaded images of our D620, D630 and E6410 models and they deploy and boot just fine.

Any ideas? Could this be due to the AF 4k sector drives in the E6420's?

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Answers (5)

Posted by: cserrins 13 years ago
Red Belt
2
When you deployed the image, did you use create single partition as a preinstall task? If so, then your boot.ini file is incorrect. You will need to download it from the imagebrowser, modify all the "2"s to "1"s, save it, then replace the file in the k2, then commit the changes.
Posted by: cserrins 13 years ago
Red Belt
0
is this a windows 7 image? Does it have 2 partitions? Can you go into the details page of the image and see if it says harvested from C: D:?
Can you go into the image browser of this image and check if it shows both partitions?
If so, does one of the paritition just have a Boot directory and nothing else?
Posted by: cdobo 13 years ago
Senior Yellow Belt
0
No, its a XP image. It has two partitions, the first being the hidden Dell diagnostic partition. K2000 shows "Harvested from C:." in the notes. The image browser only shows the C: drive and I am able to view all files in it.
Posted by: cdobo 12 years ago
Senior Yellow Belt
0
Sorry for the late reply, that fixed the issue. The interesting thing is that my E6410 image, which has the same partition setup as the E6420, has 2's in the boot.ini but loads just fine, with no pre-installation tasks.
Posted by: cserrins 12 years ago
Red Belt
0
since you aren't using preinstallation tasks, you aren't partitioning the machine, therefore there is probably still 2 partitions on the drive. You can check by going in diskpart in the recovery>command prompt section.
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