LDAP Setup Issue
Hi,
After setting up LDAP to use Active Directory, I am no longer able to logon to the KACE Appliance. The logon process now takes about 5 miniutes before it fails with the "Login Failed: Incorrect user name or password". mesage. The domain\username as well as the username format were used and both times the same message was displayed.
Using the "admin" local account to logon only responds with the interface where no changes can be made.
Can anyone recommend what actions need to be taken next to help resolve this issue?
After setting up LDAP to use Active Directory, I am no longer able to logon to the KACE Appliance. The logon process now takes about 5 miniutes before it fails with the "Login Failed: Incorrect user name or password". mesage. The domain\username as well as the username format were used and both times the same message was displayed.
Using the "admin" local account to logon only responds with the interface where no changes can be made.
Can anyone recommend what actions need to be taken next to help resolve this issue?
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Posted by:
airwolf
14 years ago
I imagine that you've got an issue with your LDAP filter. It's impossible to troubleshoot without knowing more information (i.e. a screenshot of your LDAP config).
Posted by:
VictorC
14 years ago
That's part of my problem, I can't login to verify, but from what I remember, there were at least 4 default LDAP entries the one I created. There is a possibility that the base criteria was entered incorrectly.
I entered; OU=Corporate,OU=IS,DC=cpb,DC=corp for the IS OU which is nested under the Corporate OU in the cpb.corp domain.
I entered; OU=Corporate,OU=IS,DC=cpb,DC=corp for the IS OU which is nested under the Corporate OU in the cpb.corp domain.
Posted by:
airwolf
14 years ago
You can't even login with a local KBOX account? I'd suggest you call support, but if you're using the trial VM then it may just be easier to wipe the VM and start over.
Posted by:
jkatkace
14 years ago
The "admin" account can't be changed. It sounds like you're logging into the User Portal (http://kbox) rather than the admin ui (http://kbox/admin).
Log into the admin ui using the admin account and you should be able to change the LDAP settings.
Log into the admin ui using the admin account and you should be able to change the LDAP settings.
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