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MSI install via GPO stuck

I've just recently pushed up an updated version of a plugin that we use with
Outlook for providing email access. I've pushed it out to everyone using
group policy. We have about 50 PCs and it seems to work on all but 2. When
booting up it just hangs on Installing managed software...

The machine hasn't crashed completely as the logon dialogue is still
animated. Left it for about half an hour an it still hasn't installed.

I can however manually install the software using its msi.

Thanks for any help.

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Answers (5)

Posted by: AngelD 16 years ago
Red Belt
0
Enable verbose logging on the client and then from another client remotely check the log-file why it hangs.
Posted by: enzogoy 16 years ago
Orange Belt
0
Have you checked event viewer? I don't know how to enable the verbose logging as AngelID suggest and I wish i know how to. But usually I have that type of problem, I check the event viewer and found the error under application.
Posted by: AngelD 16 years ago
Red Belt
0
You can enable verbose logging by configuring the Windows Installer policy.
Just edit the registry:
HKLM\Software\Policies\Microsoft\Windows\Installer
Logging (REG_SZ) = voicewarmupx

This will output the generated log-file in the <temp> folder of the user who launched the MSI.
GPO per-machine will create the file in the C:\WINDOWS\temp folder.
Posted by: enzogoy 16 years ago
Orange Belt
0
Thank you, you're a legend.
Posted by: AngelD 16 years ago
Red Belt
0
Jupp, someone has to do it [;)]
But a simple search would have given you the same info *wink* *wink*
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