Software Deployment

Please check once again, what changes you have made?

Here are the steps that I have taken which are the same one's I have used for the last 2 builds.

1. Extract contents of QuickTimeInstaller.exe
2. Edit QuickTime.msi in Orca, edit Summary Information, add 0 in Languages field to make language neutral
3. Using Admin Studio, create MST
4. Product Properties - Modified Default Destination Path (D:\Program Files\Apple\QuickTime 7.64.17.73)
5. Add (previously edited) QuickTime.qtp to CommonAppDataFolder\Apple Computer\QuickTime
6. Properties Table - SCHEDULE_ASUW=0, AdminProperties - Removed QT_TRAY_ICON, SCHEDULE_ASUW, SecureCustomProperties - Removed ASUWISINSTALLED, REGSRCH_QT_TRAY_ICON, SCHEDULE_ASUW
7. CheckBox Table - Change ChkOptInstASU Value to 0
8. LaunchCondition Table - Delete NOT BNEWERPRODUCTISINSTALLED

After deploying the software or doing a silent install I launch the app and the error listed in the previous post appears.

Check this one from the PKB

I've gone through the Knowledge Base articles several times already. Is there something specific in regards to my problem that you are pointing me to?

Found this. Going to give it try as i am seeing the same error after deploying QT silently to 1k systems.

http://securitycenterblog.shavlik.com/2009/09/23/fixing-the-apple-application-support-error/

I did almost like schambers@specservic said and it work. But, we still need to install AppleApplicationSupport.msi, you don't have a choice on this.

I install it through SCCM and work like a charm.

Hi

I am packaging quicktime 7.65.17.80. When I extracted I got three appleapplicationsupport.msi, quicktime.msi,quicktimeinstalleradmin.exe, and applesoftwareupdate.msi.

Now it is confirmed that when we only install quicktime.msi, and launch the shortcut then it will through an error
"C:\program files\quicktime\quicktimeplayer.exe this application has failed to start because the application configuration is incorrect. Reinstalling the appliation may fix this problem."

And if you install appleapplicationsupport.msi this error goes away and everything works fine.

Now I am confused whether to install these both .msis on the client pcs, or we have any other solution by installing only quicktime.msi ?

Thanks in advance

Regards
Ramesh

if you install appleapplicationsupport.msi this error goes away and everything works fine. Holy cow...How many bl*&%$dy times!

Read the 'Package KB' and post #7.

You need to install both MSI's

Hi, I have recently done this package. For quicktime palayer you should install AppleApplicationSupport.msi, QuickTime.msi, then only quicktime player works.

Follow below link for packaging latest version of Quicktime on Windows 7

http://msiworld.blogspot.com.au/2012/06/re-packaging-apple-quicktime-7728056.html