Software Deployment

"Setup.exe -s -a -s" Should get you a relatively silent install – however we had to contact ipass and have them take out the License Agreement as this prompt is not suppressed with the above command. I did some initial test but have not gone any further with it. I will be working on it after Thanksgiving. Let me know if you come up with any other question or any suggestions.

neilp

-s -a -s worked for me as well. Does anyone have any experience with switches for an uninstall?

I am experiecing problems packaging iPass V3.51 build 107. Once i capture the setup of the executable and finish customising it. I then deploy it but it wont pick up the wireless network card which is built inside the laptop. it picks up a modem but not wireless. If run the the executable manually and install it it works fine. I cant understand what's stopping the package from capturing the wireless function. Any ideas from anyone????

It could be that the network drivers have not been installed correctly.
Try running the following command from your install directory:

iPassI5.exe /force /install

or if it's a badged version, try:

iPassI5.exe /vendor /force /install

Hope this helps.

Hi all,

I'm with iPass (sales engineering... and I do the MSI packaging for the client).

For iPassConnect v3.36 and earlier,

iPassI5.exe silent install
iPassI5.exe silent uninstall

For iPassConnect v3.40 and earlier,


iPassI5.exe -vendor iPass silent install
iPassI5.exe -vendor iPass silent uninstall


Make sure you create custom actions for both install (condition: Not Installed) and removal (condition: REMOVE = "ALL").
Run these deferred in system context.

Please feel free to contact me with any questions regarding the MSI packaging of iPassConnect.

Basim,
i installed iPass client with the following switch -s -a -s and it works fine. The problem is the uninstalling iPass. Is there a way to uninstall silently?

I forgot to say the iPass version is v3.51

gizmolala,

There isn't a direct CLI, but it is still possible to do this. You'll need to submit an iPass Support incident and we can assist you that way.

--Basim

How do i go about that please

Log into https://portal.ipass.com, hover over "Support", then click "Support Tickets".

Thanks

Hello,

We have the same problem. I can get it almost silent by doing ipass.exe -s -a -s But i still get that License agreement. We cant find the way how to raise a ticket, and the guys we call at Ipass said they wont make it silent for us.

Any ideas? We need to roll it out with Altiris

ORIGINAL: agpost

Hello,

We have the same problem. I can get it almost silent by doing ipass.exe -s -a -s But i still get that License agreement. We cant find the way how to raise a ticket, and the guys we call at Ipass said they wont make it silent for us.

Any ideas? We need to roll it out with Altiris


The unattended install switches you are using will not suppress the EULA unless the client profile build has had that configured in it. In order the EULA to be suppressed, you'll need to contact your iPass Account Manager to get the master EULA paperwork to sign and once we have that signed and on file with our legal group, we then have to edit the profile and suppress the EULA in it. Then you can take that newly built EXE and run it with those -s -a -s switches.

To submit a support ticket, log in to the iPass Portal at https://portal.ipass.com, hover over "Support", then click "Support Tickets". If you do not have a logon credential for the iPass Portal, then you need to contact whoever at your end that has the master admin credentials for the Portal and have them log in and create a "sub-account" for you (or have them submit the ticket request for you).

Hi Basim,
do you have a release date for the new Vista-compatible version of iPass?
Regards, Nick

ORIGINAL: nheim

Hi Basim,
do you have a release date for the new Vista-compatible version of iPass?
Regards, Nick



January 30, 2008....version 3.60. There is a Pre-Release beta of 3.60 already on the iPass Portal for download.

1. Please logon to the iPass Portal at https://portal.ipass.com
2. Hover over "Service Information", then click "Mobile Office", then click "iPassConnect"
3. Locate the "iPassConnect for Windows" section
4. Look for "Pre-Release Preview: iPassConnect 3.60 for Windows" and click on "More Information"
5. Full details of the preview are displayed with a link to the client download at the bottom of the page.

Important:
1. this client is not for production use and it must not be widely distributed
2. there is NO support for this pre-release beta client
3. feedback can be sent to [email=preview@ipass.com]preview@ipass.com[/email]

Hi Basim,

Thanks for the info, I have a query regarding sliently uninstallation of IPASS 3.51. I am currently using the /s and .iss file to install. However I cannot use the .iss or /uninst uninstallation process silently. It asks for user input to close the application, and works after exiting IPASS from the system tray. Is their a uninstallation process that can be run unattended.

PS I have created scripts to close the services and exe , but it is a messy solution. Any feddback would be appreciated.

ORIGINAL: scorpianfrogOZ

Hi Basim,

Thanks for the info, I have a query regarding sliently uninstallation of IPASS 3.51. I am currently using the /s and .iss file to install. However I cannot use the .iss or /uninst uninstallation process silently. It asks for user input to close the application, and works after exiting IPASS from the system tray. Is their a uninstallation process that can be run unattended.

PS I have created scripts to close the services and exe , but it is a messy solution. Any feddback would be appreciated.




See a few posts below for how to remove the client silently. You first need to have the client shut down and exited. You can just kill the running processes (iPassConnectGUI.exe, iPassConnectEngine.exe, iPassPeriodicUpdateApp.exe, iPassPeriodicUpdateService.exe, iPCCheck.exe, PBUpdate.exe)

Not sure if anyone is using this thread currently but just in case you are, I have a quick question.

Basically after reading the various threads on these forums about the difficulty in creating an MSI install for iPass we have opted to go simply for a silent install and silent removal using the setup.exe.

The install works fine using the -s -a -s switches but when we use the uninstall with the REMOVE="ALL" argument a pop up box is displayed requesting UI - "Do you want to completely remove the selected application and all of its features?"

Now I was thinking that the easiest way to get around this was using a VBScript to use the Send Key feature but having some difficulty trying to get this to work with the uninstall script.

If anyone has any ideas I am always open to suggestions.

Thanks for taking the time to read this post.
Jim

Hi Jim,

To remove the client silently, first perform a recorded removal by running the cached setup.exe with the -r option. This will output the %windir%\setup.iss file (which you can rename to remove.iss for less confusion). Then, to perform a silent removal of the client on a target system, you need to copy the remove.iss file to the cached setup directory and run the following command:

setup.exe -s -f1remove.iss
(note: no space between -f1 and remove.iss).

--Basim
iPass Inc.

Hi Basim,

Thanks for the prompt response. I think I must be doing sonething wrong here as I have done what you suggested and below is what makes up my .iss file that I copied from WINDIR after successfuly install.

*******************************
[InstallShield Silent]
Version=v7.00
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{AB6FFA58-F491-11D3-8951-000000015799}-DlgOrder]
Dlg0={AB6FFA58-F491-11D3-8951-000000015799}-AskYesNo-0
Count=2
Dlg1={AB6FFA58-F491-11D3-8951-000000015799}-SprintfBox-0
[{AB6FFA58-F491-11D3-8951-000000015799}-AskYesNo-0]
Result=1
[{AB6FFA58-F491-11D3-8951-000000015799}-SprintfBox-0]
Result=1
************************************

When I run this with the command line:

setup.exe -s -f1remove.iss (after renaming original .iss file to remove as per suggestion!!)

It fails to remove - should I be changing any of the values from 0 to 1??

Thanks again!!

ORIGINAL: Jim101

Hi Basim,

Thanks for the prompt response. I think I must be doing sonething wrong here as I have done what you suggested and below is what makes up my .iss file that I copied from WINDIR after successfuly install.

*******************************
[InstallShield Silent]
Version=v7.00
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{AB6FFA58-F491-11D3-8951-000000015799}-DlgOrder]
Dlg0={AB6FFA58-F491-11D3-8951-000000015799}-AskYesNo-0
Count=2
Dlg1={AB6FFA58-F491-11D3-8951-000000015799}-SprintfBox-0
[{AB6FFA58-F491-11D3-8951-000000015799}-AskYesNo-0]
Result=1
[{AB6FFA58-F491-11D3-8951-000000015799}-SprintfBox-0]
Result=1
************************************

When I run this with the command line:

setup.exe -s -f1remove.iss (after renaming original .iss file to remove as per suggestion!!)

It fails to remove - should I be changing any of the values from 0 to 1??

Thanks again!!



Looks OK...try the absolute path after -f1. It's quirky and sometimes doesn't assume the same working directory as the cached setup.exe. The command would look like this:

%programfiles%\InstallShield Installation Information\{AB6FFA58-F491-11D3-8951-000000015799}\setup.exe
-s -f1"%programfiles%\InstallShield Installation Information\{AB6FFA58-F491-11D3-8951-000000015799}\remove.iss"
-f2"%tmp%\InstallShield_iPassRemove.LOG"

where 15799 is valid if it's version 3.60, but in 3.55 and earlier, these 5 digits would be the PROFILE ID of your iPassConnect client (seen on the "Help --> About iPassConnect" screen). In 3.60+, it's staticly set to 15799.

Basim,

What can I say; awesome thanks for the helpful info works like a charm.

I may another question about best process for upgrading clients in ensuring they do not lose any specific config files such as the userpref.ini but as yet am good.

Thanks again your prompt responses and invaluable help!!!

When do you expect to begin using Windows Installer MSI instead of Installshield with included runtime installers?

ORIGINAL: crackerjak

When do you expect to begin using Windows Installer MSI instead of Installshield with included runtime installers?



Please contact your iPass account representative for this information.

Yes, we got our IpassConnect client in MSI format from iPass. They charge
a small extra fee for it, but it's definitively worth it..

do you have a list of supported command line options for iPass? I'm using Ver 3.62.

Hello, I am trying to automate the 3.60 version. To do so - I recorded the ISS file with the -r option. But when I play back the recorded installation the setup.exe seems to quit very quickly so I loose control in my installation script. The installation itself is proceeded properly.

If looks like the SETUP.EXE starts another process and then quits. Has anyone experienced the same problem? Thanks in advance for every hint.

Best regards,

Frank

ORIGINAL: MichelF

Hello, I am trying to automate the 3.60 version. To do so - I recorded the ISS file with the -r option. But when I play back the recorded installation the setup.exe seems to quit very quickly so I loose control in my installation script. The installation itself is proceeded properly.

If looks like the SETUP.EXE starts another process and then quits. Has anyone experienced the same problem? Thanks in advance for every hint.

Best regards,

Frank


What exactly are you trying to automate? if it's the install, then use the following switches to produce an unattended (yet still partially visible) install:

iPassConnectSetup.exe -s -a -s

I've just got ver 3.6.5 and can make silent installs from the command line using the -s -a -s options but when I try to install via SMS2003 I get error -2147213312 no matter what SMS options I try. Version 3.6.2 was fine - any ideas?

ORIGINAL: philashling

I've just got ver 3.6.5 and can make silent installs from the command line using the -s -a -s options but when I try to install via SMS2003 I get error -2147213312 no matter what SMS options I try. Version 3.6.2 was fine - any ideas?


Here's what we're seeing on 3.65. On 2000/XP, when running the unattended install switches, it produces an unattended install (as designed), but still not 100% silent (again, as designed). Yet on Vista, the same CLI produces a fully silent install. We believe this has something to do with Windows Installer v4.x which brokers EXE-based installs.

For SMS, you can try the following:
iPassConnectSetupFile.exe -s -a -s -sms

If this still doesn't work, please submit a support incident and we'll investigate.

We offer an unattended and fully silent removal (please submit an iPass support request for info on this).

Hi,

I went through all the Post in this thread regarding install and uninstall of the application IPassConnect.I want to know further that -s -a -s commandline argument work fine for silent install.but if i need to do few customization during installation like removing desktop shortcut,include few ini files in user app data how can i do it without taking capture or by creating a response file.I have currently IPAss connect 3.62 version.Also i would like to know how should i kill the process through response file which has been created for uninstallation.


Regards,
anks_09