Odd quirk in KACE Go app
We have a secondary queue and I just noticed that a new employee who is a technician for that queue is having issues seeing all his assigned tickets on the KACE Go app.
He can only see the tickets he's created for himself. He has about 30 tickets in his queue, most of which have been created by other users, but the ones he's created for himself are the only ones he can see in the app.
Thoughts?
2 Comments
[ + ] Show comments
Answers (0)
Please log in to answer
Be the first to answer this question
Maybe have him remove the app, re-download it, and try again. - Channeler 6 years ago
This is a brand new app install - Brady Williams 6 years ago