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Problem in packaging FBTSimplifier2011

Has anyone packaged Thomson Reuters FBTSimplifier 2011 classic edition for win 7?
I have captured the app and created msi.Actually it has sql 2005 express edition as pre-req.
The problem is when I install my msi and launch the main shortcut it starts repairing.
Then it gives error saying "servername\sqlexpress not found.check wid ur IT department".
has anyone got this problem before?

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Answers (6)

Posted by: naveen.packager 13 years ago
Green Belt
0
How you installed the prerequisite?

Have you checked event viewer? I beleive that there is some hard coded path in your intsallation.
Posted by: yogesh101 13 years ago
Senior Yellow Belt
0
I installed the pre-req properly.
But while installing main app " machinename\sqlexpress " was populated in one of the fields.
Can it be because of it ? If it is so then how to resolve it?
Posted by: naveen.packager 13 years ago
Green Belt
0
Is it self healing in admin mode itself?

First check the Event Viewer and find out which component is getting self healed.

But while installing main app " machinename\sqlexpress " was populated in one of the fields.
Can it be because of it ?


You mean to say that while capturing your application by running setup.exe you got that user input window?

And is the application working in the machine where you have captured it?
Posted by: yogesh101 13 years ago
Senior Yellow Belt
0
yes it is selfhealing in admin itself.
and during capturing it was not my user input but it was automatically
populating with that machinename\sqlexpress.
And now if I install the msi on that capturing machine itself even then it is not working.
Posted by: naveen.packager 13 years ago
Green Belt
0
Use PROCMAN while launching the shortcut, you may get some clue.

Try executing the main exe without launching the shortcut.

Check whether SQL Server is running (you might have done it but reminding you if you have not).

Check if it is using any ini file to launch the application and compare it with the source ini file.


For self healing part check the event viewer.

If it works in the machine where it has been captured then you remove that machine name form your capture and add a property or use vbscript to change it as per the installation, if not it will be machine specific.
Posted by: anonymous_9363 13 years ago
Red Belt
0
Can it be because of it ? If it is so then how to resolve it? Your capture probably included the machine name as part of the SQL Server instance name. In the MSI you created from the capture, you need to find that machine name and change it so that it uses the %COMPUTERNAME% environment variable. I would use a Public property for that (so that it could be installed from the command line). Remember that you can't populate that property in the Property table, you'll need to use a Type 51 Custom Action.
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